This policy explains how Australian Patio Kits Pty Ltd (ACN 696 297 248), trading as Sunshine Coast Patio Specialists ("we", "us"), collects and handles personal information through this website and our estimator tool.
When you use our online estimator we collect the details you enter:
We also automatically collect technical information including your IP address, browser type, the pages you view, and the advertisement or search that brought you here.
We use your information to:
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
Your enquiry is stored in our customer management system (GoHighLevel / LeadConnector) and may be handled by our email delivery providers. Where we engage suppliers, installers or certifiers to deliver your project, we share only the details necessary to do that work.
Some of these providers store data outside Australia, including in the United States.
This site uses cookies and similar technologies from Google (Google Analytics, Google Ads) and Meta (Facebook, Instagram) so we can understand how visitors use the site and measure whether our advertising is working.
These tools may record that you visited from a particular ad, and may allow us to show you further advertising. You can opt out of personalised advertising through Google Ad Settings, Meta Ad Preferences, or by blocking cookies in your browser settings.
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Information is transmitted over an encrypted connection and stored in access-controlled systems. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
We keep enquiry records for as long as needed to respond to you and to meet our legal, warranty and tax obligations. Where we have completed work for you, records are retained in line with Queensland building and QBCC requirements.
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond within a reasonable period. You can unsubscribe from our marketing emails at any time using the link in any email we send.
If you believe we have mishandled your personal information, contact us first and we will try to resolve it. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Australian Patio Kits Pty Ltd (ACN 696 297 248)
Trading as Sunshine Coast Patio Specialists
Nambour, Queensland
Phone: 0461 253 975
We may update this policy from time to time. The current version is always available at this address, with the last updated date shown above.